What Data Shows About the Impact COVID Is Having on Small Parcel Shipping

 In Industry News

The impact of COVID-19 from the perspective of the small parcel shipping market has been to accelerate a trend that was already occurring — which is the growth of ecommerce and the resultant increase in residential deliveries performed by the carriers. This was one of the many interesting points that came up during the first episode of Transportation Impact’s Let’s Talk Ship webinar series that aired on June 18, 2020.

You can access the full webinar recording here: New Data Reveals Shippers Are On the Way Up

Let’s Talk Ship guest John Howard, COO of Transportation Impact, provided several interesting data points and perspectives in response to a question about what changes TI is seeing across its client base by analyzing the $1.5B in annual shipping spend TI manages. Here are some highlights.

Global Shipping Markets Are Recovering

Although TI’s customers are primarily focused on domestic freight (Truckload, LTL, and Parcel), it’s important to note that the disruption in the shipping markets extends far up the supply chain, with the ocean freight market still seeing a high number of blank sailings, although this is abating and Ocean volumes are increasing steadily week over week. Ocean rates are increasing, too, by as much as 60% in some N. American lanes.

Big Disruptions in Retail Sales

In the small parcel markets, volume declines occurred the week of March 9 and continued for another four weeks until the week of April 6. The largest single weekly decline in volume during this period for our customers was 24%. An extreme growth in ecommerce volumes offset some of the declines in other markets, or the figure would have been even higher.

For example, if we look at ecommerce during the first quarter of this year, it was up about 15% versus the same period last year. That amount represented about 13% of all retail sales, which in April 2020 decreased sharply overall. But the government reported that May retail sales were up almost 18% the previous month (April 2020). It’s estimated that ecommerce accounted for as much as 30% of total retail sales for these last few months.

Overall, retail sales are still down about 6% from last year, and when you look at it compared to pre-COVID levels, sales are still about 8% lower than this past February, right before the crisis hit the U.S.

Service Changes

From the carriers’ perspectives, this rapid ecommerce growth manifested as a severe shift in package volume from Commercial Ground to Residential. Pre-COVID, TI’s client’s service mix was about 60% Commercial Ground deliveries vs. 22% Residential. Of the Residential volume, about 16% was Residential Ground and 6% a Postal-carrier hybrid (SurePost/SmartPost). But during COVID, the ratio has flipped, with Commercial Ground dropping to 40% of volume, and Residential deliveries now accounting for 46% of delivery volume.

Changes by Industry

The impact on volumes has also been industry-specific, according to TI data. Companies selling discretionary goods to consumers, for example, are either thriving or struggling during this time. Some industries seeing positive growth include athletic apparel and equipment retailers and manufacturers. Companies producing fishing gear, bikes, and golf equipment — in fact, gear for almost any outside activity — have seen a tremendous uptick. Retailers and suppliers of office furniture and technology equipment have also done well, as more people have been setting up home offices.

Other strong areas include prescription medicines, medical supplies, and home and school supplies for kids doing distance learning. But other industries have seen their shipping volumes decrease. Companies that sell jewelry and automotive parts (particularly aftermarket parts), for instance, have struggled.

Premium Services

Shippers’ choice of service level has changed, too. Companies are moving away from premium service usage and choosing less costly options. Pre-COVID, the use of premium services within the TI client base accounted for about 17% of packages. But it’s now dropped to as low as 11%. It’s likely that a big part of this decrease is a consequence of the carriers suspending their money-back service guarantees.

The impact of COVID on shipping volumes has been significant, but not altogether unexpected. It has pushed along a trend that has been underway for several years — which is the growth of ecommerce retail and the shift in package delivery demand to more residential vs. commercial.

As the effects of COVID evolve and the market continues to adjust, shippers should pay attention to the rate and service changes carriers implement so they can continuously adapt their business to the new normal in parcel shipping.

You can access the full webinar recording here: New Data Reveals Shippers Are On the Way Up

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