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If you are an e-commerce retailer trying to grow a loyal customer base, you’ve invested time and resources into developing a unique product offering, an easy-to-use website, and a thoughtful [...]

Amazon has long been the front runner in ecommerce, and for several years it has been eyeing the logistics and transportation industry as well. Amazon has been moving away from its reliance on [...]

There’s a lot going on for shipping giant FedEx. The company’s been in the news a lot lately, and not for anything all that positive. Its public “break-up” with Amazon and a recent poor earnings [...]

Online shoppers have sky-high expectations for every purchase they make these days. This has made creating a flawless customer experience the necessary goal for most online retailers. These [...]

Ecommerce is booming and showing no signs of slowing down. But while products are selling online at an increasingly fast rate, a disproportionately larger number of orders are coming back to [...]

Online shoppers have sky-high expectations for every purchase they make these days. This has made creating a flawless customer experience the necessary goal for most online retailers. These [...]

On Wednesday, September 12, 2018 FedEx announced that it will begin six-day a week delivery in order to meet growing demand. Its biggest competitors, UPS and USPS, already offer delivery six or [...]

Reverse logistics has become an area where companies are striving to create a better experience for the customer, manage costs, and set themselves apart from the competition. The goal of any [...]

Ecommerce logistics costs will likely continue to rise as a proportion of sales in the coming years. These higher costs are a result of many factors, including higher volume of returns, more [...]

UPS and IBT reach agreement: After several months of negotiating, UPS and International Brotherhood of Teamsters (IBT) have reached a new agreement just in time for the July 31 deadline of their [...]