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How the Glitch Stole Christmas (and What Everyone Learned)

Editor's note: The content of the following article first appeared in the January-February issue of PARCEL magazine. It’s a question that has plagued humanity for generations: What would Santa Claus want for Christmas? And after a landmark surge in online commerce resulted in one of the most significant and widespread service failures
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2014 UPS rate increase industry report

UPS announced late yesterday that published rates for its services will increase, effective December 30, 2013. Service and accessorial rates for UPS Ground, Air and International services will increase an average net of 4.9%. The news comes as no surprise for shippers, who have grown accustomed to annual price-hike announcements during
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